Legal Documents

Xbaiee Terms & Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before using the xbaiee platform. By creating an account, you are deemed to have read and accepted these terms.

Last Updated: January 2026

01 Introduction & Scope

These Terms & Conditions ("Terms") constitute a binding agreement between xbaiee ("we", "us", "the Company") and users of our website and mobile application ("you", "member", "user").

By accessing the xbaiee platform, creating an account, or using any of our services, you are deemed to have fully read, understood, and agreed to these Terms & Conditions.

Important: You must be at least 18 years of age. Use of xbaiee by minors is strictly prohibited. If you do not agree to these Terms, please refrain from using the platform.

These Terms are part of xbaiee's Privacy Policy and Responsible Gaming Policy- and must be read together. Both documents form part of these Terms.

02 Account Registration & Management

2.1 Registration Eligibility

  • You must be at least 18 years of age.
  • You must be legally residing in Bangladesh or an approved region.
  • Each person may register only one account. Any duplicate accounts will be closed automatically.
  • All information provided at registration must be accurate and up to date.

2.2 Account Verification (KYC)

Xbaiee may request identity verification (KYC) at any time to meet security and legal requirements. Required documents may include:

  • National ID (NID) or passport copy
  • Recent bank statement or utility bill
  • Mobile banking account details (bKash/Nagad)
Withdrawals may be restricted until KYC is complete. Verification typically takes 24–48 hours.

2.3 Account Security

You are solely responsible for keeping your account password and login credentials confidential. Any unauthorized access to your account must be reported to our support team immediately. xbaiee is not liable for any losses resulting from third-party access to your account.

03 Payments, Deposits & Withdrawals

3.1 Deposit Rules

The following deposit methods are supported on xbaiee:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash BDT 200 BDT 50,000 Instant
Nagad BDT 200 BDT 50,000 Instant
Rocket BDT 300 BDT 30,000 Instant
Bank Transfer BDT 1,000 BDT 2,00,000 1–3 Business Days

3.2 Withdrawal Rules

  • The minimum withdrawal amount is BDT 500.
  • Withdrawals can only be made via the same method used for the original deposit.
  • Wagering requirements must be met before any bonus winnings can be withdrawn.
  • The maximum daily withdrawal limit is BDT 1,00,000 (different limits apply for VIP members).
  • Standard withdrawals are processed within 5 minutes to 24 hours.
Warning: xbaiee reserves the right to suspend or cancel any transaction suspected of fraud or money laundering. Suspicious transactions may be reported to the relevant authorities.

04 Bonus & Promotions Terms

Xbaiee offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page.

4.1 General Bonus Rules

  • Each bonus offer must be claimed within its specified validity period.
  • A bonus is generally applicable once per account, unless otherwise stated.
  • Claiming the same bonus from multiple accounts is prohibited and may result in account termination.
  • Bonus funds cannot be withdrawn directly; they are for betting use only.

4.2 Wagering Requirements

Winnings from bonuses can only be withdrawn after meeting the applicable wagering requirement. For example, a 5x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 5,000 in bets.

Tips: Always read the wagering requirements and validity period carefully before claiming any bonus. For full details, visit our Promotions Page View.
  • The wagering requirement is typically valid for 7–30 days.
  • Certain games may be excluded from wagering requirements.
  • Xbaiee reserves the right to modify or cancel any bonus offer at any time.

05 Betting Rules

5.1 General Betting Rules

All betting decisions on xbaiee are final. Once a bet is confirmed, it cannot be changed or cancelled unless a proven technical error on the platform is established.

  • The minimum stake per bet is BDT 10.
  • The maximum bet per event is predetermined and may vary by game.
  • If your internet connection drops during live betting, the odds at the time the bet was confirmed will apply.
  • If incorrect odds are displayed due to a technical error, xbaiee reserves the right to void the affected bets.

5.2 Sports Betting

For Sports Betting, if a match is cancelled or postponed, the bet amount will be refunded — however, conditions may differ for live betting. For detailed betting rules, please visit our Betting Page View.

06 Prohibited Activities

The following activities are strictly prohibited on xbaiee and will result in immediate account closure:

  • Money Laundering: Depositing or withdrawing funds from illegal sources.
  • Fraud: Creating an account or claiming bonuses using false information.
  • Bots or Automation: Automated betting using software or scripts.
  • Collaboration: Exploiting multiple accounts for unfair advantage.
  • Hacking: Attempting to breach or circumvent the platform's security systems.
  • Minor's Account: Registering anyone under 18 or playing on their behalf.

Xbaiee reserves the right to forfeit all balances on any account found to be involved in any of the above activities.

07 Privacy & Data Protection

Xbaiee takes the protection of your personal information very seriously. Our policies on data collection, use, and storage are detailed in our Privacy Policyas referenced in -

  • Your personal information will never be sold to third parties.
  • Information may be disclosed to authorities where required by law.
  • Our servers are secured with 256-bit SSL encryption.

08 Responsible Gaming

Xbaiee believes gaming is for fun, not addiction. We encourage members to play responsibly and provide a number of protective tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Take a break from the platform for a set period of time.
  • Reality Check: Receive session reminders at regular intervals while you play.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.

To learn more about Responsible Gaming, visit our Responsible Gaming Page View.

09 Account Suspension & Closure

9.1 Closure by xbaiee

Xbaiee reserves the right to suspend or close an account without prior notice in the following circumstances:

  • Violation of any clause of these Terms.
  • Evidence of fraud or suspicious activity.
  • Registering with false or incomplete information.
  • Accounts inactive for an extended period (over 12 months).

9.2 Closure by User

You can close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

If an inactive account holds a balance, a monthly maintenance fee of BDT 100 or 10% of the balance (whichever is lower) will be deducted after 12 months.

10 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We aim to resolve all complaints within 48 hours.

  • Complaints must be submitted within 30 days of the relevant incident.
  • Xbaiee's decision on complaint resolution is final.
  • In disputes over game outcomes, the game server log will serve as the primary evidence.

11 Changes to Terms & Conditions

Xbaiee reserves the right to update or amend these Terms & Conditions at any time. Members will be notified of significant changes via email or an in-platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

12 Contact

If you have any questions about these Terms & Conditions, please contact our 24/7 Bangla support team:

Live Chat
24/7 Active

Our Core Commitments

Xbaiee publishes every term transparently because we believe honest, open relationships are the ones that last.

100% Secure Transactions

Every transaction on our platform is protected with SSL encryption and advanced security technology.

Fast Payment Processing

Deposits via bKash and Nagad are instant, with withdrawals typically completed within 5–30 minutes.

Full Bengali Support

All terms and support services are available in Bengali, so you can play without any confusion.

Transparent Bonus Policy

Every bonus comes with clearly stated terms — no hidden conditions or catches.

Responsible Gaming Tools

Stay in control of your gaming with deposit limits, self-exclusion, and cooling-off options.

24/7 Customer Support

Our Bengali support team is available around the clock whenever you need help.

Terms & Conditions Enquiry

Yes, all terms and conditions on xbaiee are written in Bengali so that Bangladeshi players can understand them with ease. Our goal is to provide services with complete transparency.

Yes, for significant changes, notifications will be sent to your registered email and displayed within the platform. However, we recommend visiting this page regularly to stay up to date.

A wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. For example, a 5x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 5,000.

Contact our 24/7 live chat or email support and your account will be closed. Be sure to withdraw any available balance beforehand.

Start by submitting a complaint to our support team. We typically resolve issues within 48 hours. For disputes relating to game outcomes, server logs serve as the final and definitive record.
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